Privacy Policy
Last Updated: 26/11/2025
We value your trust and are committed to protecting your information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
a. Personal Information
We may collect the following details when you fill out forms, request a service, or contact us:
Name
Email address
Phone number
Address or service location
Any additional information voluntarily provided by you
b. Technical Information
When you visit our website, we automatically collect:
IP address
Browser type and device information
Pages visited and time spent on the website
Cookies and analytics data
2. How We Use Your Information
UrbanFacility uses your information to:
Provide, manage, and improve our facility management and cleaning services
Respond to your inquiries, service requests, and customer support needs
Process bookings, confirmations, billing, or payments
Enhance website performance and user experience
Any additional information voluntarily provided by you
Send service updates, notifications, or promotional content (only when you voluntarily opt-in)
We strictly use your details only for business-related purposes.
3. Data Protection & Security
We take data security seriously. UrbanFacility uses:
Secure servers
Encryption technologies
Restricted access protocols
Your information is never sold, rented, or shared with third parties, except:
When required by law
With trusted partners needed to operate our business (e.g., payment processors), who are also bound by confidentiality
4. Cookies
Our website uses cookies to:
Improve your browsing experience
Understand user behavior
Analyze website performance
You may disable cookies from your browser settings, but certain features of the site may not function properly as a result.
5. Third-Party Links
Our website may contain links to external websites. UrbanFacility is not responsible for the content, policies, or privacy practices of these third-party sites.
We encourage you to review their privacy policies before interacting with them.
6. Data Retention
We retain your personal information only as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
- Improve customer experience
7. Your Rights
Depending on applicable Indian data-protection guidelines, you may:
Request access to your personal data
Request corrections or updates
Request deletion of your data (where applicable)
Withdraw consent for marketing communications
8. Policy Updates
UrbanFacility may update this Privacy Policy occasionally to reflect changes in legal or operational requirements. Any updates will be posted on this page with a revised “Last Updated” date.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, you can reach us at:
📧 Email: info@urbanfacility.in
📞 Phone: +91 987 654 3210
🌐 Website: https://urbanfacility.in/